Can I set up a wholesale account?
The Children's Wear Outlet attempts to offer the lowest possible price to all our customers. There is no minimum purchase required, and all of our products are offered...
Last Modified: 2008-10-02
Number of views: 1179
Do you offer drop shipping services?
While we do allow customers to ship to addresses other than their billing address, we do not offer any additional drop shipping services.
Last Modified: 2008-10-02
Number of views: 836
How can I track my shipment?
Once an order is placed, you should receive an e-mail stating your order has been processed. Please check your spam and junk folders, as these automatically generated...
Last Modified: 2008-10-02
Number of views: 1394
How do I print an extra copy of my order?
Log in to your Orders page ( article ). Once logged in, click on an order's ID number. On the following page, click 'Print Invoice'. The invoice will open in a new window.
Payment Processing
At this time we are unable to accept checks, money orders and PayPal payments. Please register an account with us and proceed through the check out steps. You will be...
Last Modified: 2007-10-26
Number of views: 1863
Shipping on Clearance and Discount Items
Occasionally, The Children's Wear Outlet offers discounts on certain items below our always low prices. To keep costs low, we are unable to discount shipping on these items.
Last Modified: 2007-12-05
Number of views: 5374
When will I receive a credit for my return?
Once we receive your return, we will process it in the order in which it was received--typically 2-3 business days after receipt. A credit will be issued on the original...
Wholesale Orders
We do not offer any special pricing or discounts for wholesale orders. All prices are listed on our website. Our prices are already as low as they can possibly be. We...
Why was I credited for an item on my order?
Occasionally our inventory will be incorrect and an item will be sold out. We will refund this item and process the rest of the order. We are sorry for any...
Last Modified: 2007-11-12
Number of views: 691
Why was my order canceled?
Orders can be canceled for any of the following reasons: 1) Stock was depleted on a significant portion of your order. 2) Our payment processor declined the order because...
Last Modified: 2008-10-14
Number of views: 784
Most Viewed Articles
Can I place an order by phone?
The Children's Wear Outlet has three methods for placing an order -- on our online web site at www.thechildrenswearoutlet.com , at our outlet sales, and via phone by...
Why was my card declined?
A declined order is usually due to issues with the bank issuing your credit card. Common reasons include inaccurate billing information, an overdrawn account, or a...
Coupons / Discounts
We do occasionally run special promotions and free shipping coupons via our emailing list and print ads. Please join our emailing list for product updates and promotions.
Return Policy
You are welcome to return any items within 30 days of purchase. The items must not have been worn or washed. The items must have their original tags still attached. We will...
Shipping on Clearance and Discount Items
Occasionally, The Children's Wear Outlet offers discounts on certain items below our always low prices. To keep costs low, we are unable to discount shipping on these items.
Is there a minimum order amount?
Not at all. At The Children's Wear Outlet, you can enjoy our low prices with no minimum order limits.3
Do you offer a mail order catalog?
You may request a catalog for phone order through our web site. We are only able to offer phone order of school uniforms at this time. All other orders must be placed...
Do you have sizing charts for your clothing?
Below is a list of measurements for our fashions and uniforms. Exact sizes and measurements can vary by brand.
Newborn and Infants
...
Size Ranges Available
Currently we do not offer fashion items larger than size 6x in girls and 7 in boys. Our School Uniforms range from 4 regular to Adult sizes. View our sizing charts...
Shipping Methods
Currently we are only able to ship via FedEx Ground. We are not able to do express or overnight shipments. For some orders, FedEx has partnered with USPS for local...
Phone Orders
You may place an order by phone for school uniforms after requesting a catalog. Please request a catalog online at www.thechildrenswearoutlet.com . You may also shop...
Payment Processing
At this time we are unable to accept checks, money orders and PayPal payments. Please register an account with us and proceed through the check out steps. You will be...
Wholesale Orders
We do not offer any special pricing or discounts for wholesale orders. All prices are listed on our website. Our prices are already as low as they can possibly be. We...
